​CANCELLATION POLICY
Please download the Cancellation, No Show and Tardiness Policy, fill out, sign, save and submit in the upload field below. You can also print it and fax us a signed copy at (612) 706-5555. Please print completed documents for your personal records.

​After your first appointment, your practitioner and you may discuss the need for treatment. The frequency is determined to be the most beneficial in order to maximize the therapeutic effect of treatment. It will be your responsibility to attend these agreed upon days and times of appointments. Cancellations, no shows, and tardiness compromise progress.
We request a minimum of 24-hour notice of cancellation of your standing appointment or you will be charged/assessed a $25.00 fee. This fee will not be billed to insurance, but billed to you directly. We are aware that illness occurs and do not condone attending a session when ill. We abide by the 24-hour illness free rule similar to schools and daycare centers. Please attempt to give us as much advanced notice as possible when there is illness. It is the responsibility of A Chance to Grow to inform you of therapist cancellation with as much notice as possible as well.

It is very important that you arrive on time to your scheduled appointments. Please call us if you are going to be late. If the client arrives more than 15 minutes late for a scheduled appointment time, the clinician reserves the right to cancel the entire session, and the appointment will be considered a missed appointment.

Inconsistent attendance, chronic tardiness, past due payments, or more than 2 incidences of no showing for your standing appointment within a 3 month period will result in discharge from services. 

If you have questions or need more information, please contact us by calling (612) 706-5501 or email rehabclinic@actg.org.
To fill out an online form of Cancellation, No Show, and Tardiness Policy, please click here.